Terms of service

Therapy Barn
Last updated: February 2026

Introduction
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These terms and conditions govern your use of the Therapy Barn website (www.therapy-barn.co.uk) and the counselling services provided by Verity Lyndon-Stanford ("I", "me", "my"). By using this website or engaging my services, you agree to these terms.

Website use
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This website is provided for general information about my counselling practice and to allow you to get in touch. While I make every effort to keep the content accurate and up to date, nothing on this website constitutes medical advice, a diagnosis, or a substitute for professional treatment.
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You may not use this website for any unlawful purpose, or in any way that could damage, disable, or impair the site or interfere with any other person's use of it.

Counselling services

Initial consultation

I offer a free initial phone consultation so we can discuss what you are looking for and whether my approach is a good fit. There is no obligation to proceed following this call.

Therapeutic contract

Before therapy begins, I will provide a therapeutic contract outlining the terms of our work together, including confidentiality, session structure, fees, and cancellation arrangements. That contract, once agreed, forms the basis of our therapeutic relationship and takes precedence over these general website terms in relation to the provision of counselling services.

Confidentiality

Everything discussed in therapy is treated as confidential. There are limited exceptions to this, which are explained in the therapeutic contract. These include situations where there is a serious risk of harm to you or another person, or where I am required to disclose information by law.

Sessions

Sessions are currently offered online via Zoom. It is your responsibility to ensure you have a private, quiet space and a stable internet connection for your sessions.

Cancellations

The cancellation policy, including any applicable fees, is set out in the therapeutic contract provided before therapy begins.

Fees

Fees for counselling sessions will be agreed before therapy begins and are outlined in the therapeutic contract. Payment terms and methods will be confirmed at that time.

Professional standards

I am a registered member of the British Association for Counselling and Psychotherapy (BACP), the National Counselling and Psychotherapy Society (NCPS), and Addiction Professionals. I work in accordance with their ethical frameworks and undertake regular clinical supervision and continuing professional development.

Limitation of liability

Therapy is a collaborative process and outcomes cannot be guaranteed. I will always work with care, skill, and in accordance with my professional training and ethical obligations, but I cannot be held liable for decisions you make or actions you take as a result of our work together.The content on this website is provided for general information purposes only. I make no warranties or representations about the accuracy or completeness of the information provided. To the fullest extent permitted by law, I exclude all liability for any loss or damage arising from your use of this website.

Intellectual property

All content on this website, including text, images, and design, is owned by Therapy Barn and is protected by copyright. You may not reproduce, distribute, or use any content without my prior written permission.

External links

This website may contain links to external websites. I am not responsible for the content, privacy practices, or availability of those sites.

Complaints

If you are unhappy with any aspect of the service I have provided, I encourage you to raise this with me directly in the first instance. You also have the right to contact the BACP or NCPS if you wish to make a formal complaint.

Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

I may update these terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website following any changes constitutes acceptance of the revised terms.

Contact

If you have any questions about these terms, please contact me:

‍Email: verity@therapy-barn.co.uk